g777 Privacy Policy

1 Introduction and Scope

g777 is an online gaming and betting platform operating for users in Bangladesh. This Privacy Policy explains what information we collect when you use our website, mobile app, or other services, what we use it for, and how we keep it protected.

By registering for or accessing any g777 service, you automatically fall under this policy. This policy is an integral part of our Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

This policy may be updated from time to time. For significant changes, we will post a notice on the platform. The date of each update will be shown at the top of the page, so please review this page regularly.

2 What Information We Collect

2.1 Information Provided at Registration

When you open an account at g777, you are required to provide some basic information. This includes:

Full name and date of birth (for age verification — the platform is for individuals aged 21+)
Mobile number and email address
Password (stored in encrypted form; we never collect passwords in plain text)
National ID card or passport details (at the time of account verification)

2.2 Transaction-Related Information

During deposits, withdrawals, and betting activity, we collect transaction history, amounts, and payment method details (bKash, Nagad, Rocket, or bank transfer). Full payment card numbers or mobile banking PINs are not stored on our servers.

2.3 Automatically Collected Information

When you use the g777 website or app, some information is collected automatically:

IP address and device type
Browser type and version
Which pages you visited and how long you stayed
Click, scroll, and game activity data
Information collected through cookies and similar tracking technologies

3 Purpose of Using Your Information

g777 uses your information only for legitimate and necessary purposes. The purposes are detailed below:

Account management: To handle registration, verify logins, and maintain account security.
Service delivery: To process deposits and withdrawals, manage gaming activity, and provide VIP benefits.
Customer support: To resolve issues and answer questions via live chat and email.
Fraud prevention: To monitor unusual transactions or account activity and maintain security.
Legal compliance: To retain information as required to comply with applicable laws and regulations.
Personalised experience: To analyse your gaming habits and show relevant bonuses and offers.
Site improvement: To analyse user experience and improve the platform's functionality.

g777 never sells your personal information. We follow a strict policy regarding sharing information with third parties, which is described in detail in the section below.

4 Disclosure of Information and Third Parties

4.1 Service Partners

g777 works with selected third-party service providers for payment processing, technical infrastructure, and customer support. These partners receive only the amount of information needed to carry out their functions, and they are contractually bound to maintain confidentiality.

4.2 Legal Obligations

We may be required to disclose information based on a court order or a directive from a legitimate government authority. In such situations, we disclose only the information that is legally required.

4.3 What We Never Do

Sell or rent information to third parties for marketing or advertising purposes
Share your information with other users without your consent
Collect or store payment PINs or full card numbers

5 Data Security Measures

g777 follows industry-standard technical and administrative measures to protect your information:

SSL encryption: SSL technology is used for all data transfers, making it impossible to intercept data in transit.
Password hashing: Your password is hashed and stored using strong cryptographic methods.
Access controls: Only authorised staff can access the relevant information.
Monitoring systems: Automated monitoring runs continuously to detect unusual activity.
Regular audits: System security is regularly tested and updated.

However, no online system is 100% impenetrable. We therefore also ask users to use strong passwords and to contact us immediately if they notice any unusual activity on their account.

6 Cookies and Tracking Technologies

The g777 website and app use cookies and similar technologies. Cookies are small data files stored on your device that improve the site's functionality.

6.1 Types of Cookies

Essential cookies: Required to maintain login sessions and verify security. The site cannot function properly without them.
Functional cookies: Used to remember your preferred language and settings.
Analytics cookies: Help review site usage to improve services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

7 Data Retention Period

g777 retains your information for as long as your account is active and you are receiving services. Even after an account is closed, some information may be retained for a specified period:

Transaction records: for the period required under legal obligations
Identity verification information: as required by applicable regulations
Customer support communications: until the issue is confirmed resolved

After the specified period, information is securely deleted or anonymised so that individuals can no longer be identified.

8 Your Rights

As a registered user of g777, you have the following rights:

Right to access: You may request to know what information we hold about you.
Right to correction: You may request that incorrect or outdated information be updated.
Right to deletion: In certain circumstances, you may request that your information be deleted (does not apply where legal obligations exist).
Right to restrict processing: In certain cases, you may request that the use of your information be limited.
Right to complain: If you have a concern about how your information is used, you may contact us.

To exercise these rights, please contact our support team. We generally respond to your request within a reasonable time.

9 Protection of Minors

g777's services are for individuals aged 21 and above only. We do not knowingly collect information from minors. Age verification is in place at the time of registration. If we are informed that a minor has created an account, we will immediately delete that account and the associated information.

Responsible gaming is a core principle of our platform. To learn more, please read our Responsible Gaming Guidelines, which provide detailed information on safe and controlled gaming.

10 Links to Other Websites

The g777 platform may occasionally contain references to third-party websites. g777 is not responsible for the privacy policies of those external sites. You are advised to read the privacy policy of any external site before visiting it.

11 Policy Changes

g777 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the page. Continued use of the service after an update will be taken as your acceptance of the new policy.

To learn the full terms of our services, visit g777's About Us page, which contains detailed information about the platform's goals and values.

12 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

Live Chat: 7 days a week, 24 hours a day (in Bengali and English)
Email: [email protected]

Our support team can assist in both Bengali and English. Answers to common questions can also be found in our FAQ section, which contains answers to frequently asked questions from users.